Overview
We do not refund purchases, we do however provide exchanges if the product was not opened.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
If the bottle was opened we will not refund or exchange it.
Sale items
Only regular priced items may be exchanged. Sale items cannot be exchanged.
Exchanges
We only replace items if they are not defective or damaged. If you need to exchange it for an item of the same price, send us an email at tzfatdistillery148@gmail.com and send your item to:
Tzfat Distillery 148,
Ma’alot Gurei Ha-Ari St, Safed,
1345000, Israel
Shipping returns
To return your product, you should mail your product to:
Tzfat Distillery 148,
Ma’alot Gurei Ha-Ari St, Safed,
1345000, Israel
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at tzfatdistillery148@gmail.com for questions related to refunds and returns.
